Connect your AI agent to Gorgias
Gorgias is a helpdesk and live chat platform specializing in e-commerce, offering automated support, order management, and unified customer communication
Set it up in Melso
- 1In Melso, open Settings → Agent Apps and hit Connect on Gorgias.
- 2Finish the OAUTH2 / API_KEY sign-in in the window that opens. Melso stores the connection, not your credentials.
- 3Open your agent, go to its Agent Apps tab, and allow Gorgias.
- 4Give the agent a task. It calls Gorgias itself when the work needs it.
What Gorgias gives your agent
The tools, permissions, and events Gorgias exposes — the same ones your agent can use once the app is authorized.
What you sign in with
Gorgias connects with OAUTH2 / API_KEY.
- Client id
- Client secret
Permissions
Tools Gorgias exposes
Add Ticket Tags
Adds tags to a ticket in Gorgias.
Create Account Setting
Creates a new account setting in Gorgias.
Create Customer
Creates a new customer in Gorgias.
Create Team
Creates a new team in Gorgias.
Create Ticket
Creates a new ticket in Gorgias.
Delete Customer
Deletes a specific customer from Gorgias.
Delete Customer Field Value
Deletes a specific field value for a customer in Gorgias.
Delete Customers
Deletes multiple customers from Gorgias.
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