Connect your AI agent to Simplesat
Simplesat captures customer feedback and CSAT scores through surveys, integrating directly with helpdesk systems for real-time performance insights
Set it up in Melso
- 1In Melso, open Settings → Agent Apps and hit Connect on Simplesat.
- 2Finish the API_KEY sign-in in the window that opens. Melso stores the connection, not your credentials.
- 3Open your agent, go to its Agent Apps tab, and allow Simplesat.
- 4Give the agent a task. It calls Simplesat itself when the work needs it.
What Simplesat gives your agent
The tools, permissions, and events Simplesat exposes — the same ones your agent can use once the app is authorized.
What you sign in with
Simplesat connects with API_KEY.
Permissions
Simplesat does not break access down into granular permissions.
Tools Simplesat exposes
Create or Update Customer V2
Tool to create a new customer or update an existing customer if one already exists with the same email. Use when you need to add or modify customer information including name, email, company, tags, external_id, and custom attributes.
Create or Update Team Member
This tool creates a new team member or updates an existing one if a team member with the same email address is found. It is an independent action that requires only basic team member information (email, first_name, last_name, and optionally title and phone) and does not depend on any other resource IDs.
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