Connect your AI agent to Retell AI
RetellAI captures calls and transcripts, enabling businesses to analyze conversations, extract insights, and enhance customer interactions in one centralized platform
Set it up in Melso
- 1In Melso, open Settings → Agent Apps and hit Connect on Retell AI.
- 2Finish the API_KEY sign-in in the window that opens. Melso stores the connection, not your credentials.
- 3Open your agent, go to its Agent Apps tab, and allow Retell AI.
- 4Give the agent a task. It calls Retell AI itself when the work needs it.
What Retell AI gives your agent
The tools, permissions, and events Retell AI exposes — the same ones your agent can use once the app is authorized.
What you sign in with
Retell AI connects with API_KEY.
Permissions
Retell AI does not break access down into granular permissions.
Tools Retell AI exposes
Add community voice
Add a community voice from ElevenLabs to your Retell voice library. Use when you need to import a shared community voice for use in your agents.
Add sources to knowledge base
Tool to add sources (documents, URLs, text) to an existing knowledge base in Retell AI. Use when you need to add additional content to a knowledge base. At least one of knowledge_base_texts, knowledge_base_files, or knowledge_base_urls should be provided.
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